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Homey

Adelaide

Individual Project

Dec 2021 - Jan 2022

Finding suitable accommodation for international students living or planning to study in Australia.

THE PROJECTS WORKFLOW

Discover

Understanding the problem space.

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Project Canvas

Scoping Framework

Desktop Research

Competitor Analysis

Surveys & Interviews

1

Define

Synthesise the research to generate insights to uncover what problem we are trying to solve.

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Affinity Map

Persona

User Journey

2

Develop

Explore effective solutions using an iterative approach.

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How Might We

Ideation Workshop (Crazy 8s)

MVP

Storyboard

User Flow

Design Sketches

Wireframes

Branding Design

3

Deliver

To build and test our solutions.

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Med-Fi Wireframe

User Testing

Prototype

4

About UX

Project Intro.

Homey is a new platform designed to help international students who live or plan to study in Australia find suitable accommodations. Homey wants to provide a safe, comfortable, and convenient rental environment for international students.

How does this project work?

The end-to-end project needs to be completed in a week and a half, and this is my first experience with UX/UI projects. By referencing some successful UX cases, I made a compact and efficient work plan for myself.

 

In my new role as a start-up's boss, I thought about how I could get the resources I needed to succeed. I realized I met a group of international students when I volunteered at the church, and they often inquired me many questions about my living experience in Australia. If there were a platform to support these students, they would have a better living experience in Australia. In my desktop research, I found the four biggest concerns of international students are social life, study, finance, and living. Almost every website discusses these four aspects. But which topic is most important to students? So I interviewed to find out.

In this interview, six international students spent an average of 40-50 minutes per each and answered 40-50 questions. Firstly, I asked them to rank these four topics according to their greatest concern. I was surprised to find that half of the students said "living" was the most concerning issue, citing problems with safety and accommodation.

 

According to my knowledge, finding a place to stay is very easy now. Many resources are available online as well as on mobile phones. Schools also recommend websites. Why is this still the biggest concern among students? My curiosity led me to assume the role of an international student and search for housing online. Locals or people with jobs can't understand the deep reasons I found. Over 2,000 social investigation reports and research papers from Australian universities confirm the difficulties overseas students face in finding housing and studying in Australia.

I discovered that international students' housing issues could be divided into two categories from my research study. The first group comprises new international students who have just arrived in Australia, and the second group consists of those who have lived in Australia for several years. Their housing problems are similar but distinct.

To provide better accommodation to international students in Australia, I decided to design an accommodation platform.

My point of view

My project was done interestingly. From topic selection to website functionality,  the contents were decided by customer voting.

Project Fragments

About UI

Pleasant projects have made many miracles possible, with one and a half weeks to build a website and two days to learn Figma. I think there is still much room for improvement in this project. To fully understand and investigate international students' rental difficulties, it is also necessary to understand why house owners refuse to rent to international students, whether the cause is psychological distrust, or what laws and regulations restrict them. Hopefully, stakeholders will take an interest in my topic in the future and let the project be implemented.

End

Pleasant projects have made many miracles possible, with one and a half weeks to build a website and two days to learn Figma. I think there is still much room for improvement in this project. To fully understand and investigate international students' rental difficulties, it is also necessary to understand why house owners refuse to rent to international students, whether the cause is psychological distrust, or what laws and regulations restrict them. Hopefully, stakeholders will take an interest in my topic in the future and let the project be implemented.

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